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How we work

How we like to work at New Key

At New Key, we prioritise listening to and respecting the individuals we support. We believe that they have the power to shape their own lives and make decisions about the support they receive.

Our approach is centred around enabling individuals to build the life they want, and we achieve this by utilising both paid and unpaid support.

To ensure that our support is personalised and tailored to each individual’s needs and preferences, we follow a model of excellence. This model helps us establish credibility and instil confidence in our organisation and our staff. We are committed to delivering a high-quality service that builds confidence and engagement among our staff, enabling them to be effective in their roles.

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